Publisher: CRC Press; 1 edition (March 22, 2001)
Format: PDF / Kindle / ePub
Size: 8.5 MB
Downloadable formats: PDF
Exploring a number of tools for making improvements to the industrial functionality of enterprises, this multidisciplinary textual content covers macro- and micro-perspectives whereas contemplating strategic making plans, systematic procedure research, management experiences, staff dynamics, and human motivation theories. It highlights "quality of relationships" as a guideline in the framework of public management and stresses consumer, purchaser, and stakeholder delight. With over one thousand literature references, tables, drawings, and equations, and appendices of legislation and laws, the ebook responds to the mandate for prime functionality and elevated productiveness.